Shipping & Returns

We strive to provide our customers with the finest products and service available. Should the situation arise that a purchase needs to be returned, please review the following information.

Orders and Shipping

We accept payments via Paypal and Credit Cards (via Paypal). We also accept Money Orders or checks, however, we cannot ship the product until the money order or checks have cleared.

If paying by money order or check, please contact us first.

Most of our orders usually take about 48 hours to ship after it has been placed. We do not ship or process orders on weekends or holidays. In other words, orders placed Friday night or on a Saturday probably will not ship until Tuesday. Some items such as "labeled chips" (military logos), stained glass game room lamps, bar stools etc. may take longer.

The majority of our items ship via UPS although you can arrange with us other shipping methods especially for item less than 1lb.

INTERNATIONAL ORDERS

YES, we do take international orders. Due to size and weight restrictions, we are limited in what we can send overseas. International customers are welcome to purchase loose poker chips. (no chip case)

These orders will ship via USPS International Flat Rate Priority Mail for a shipping fee of $65.00 per box. We can fit the following number of chips per box.

Returns for Damage or Defect

We make every effort to secure all packages, but sometimes merchandise can be damaged during shipping. Merchandise damaged during shipping or found to be defective upon delivery should be reported to us within 24 hours of receipt. Contact us during normal business hours; we will arrange pickup, return and replacement.

Not Satisfied

Your satisfaction is of utmost importance to us. If for some reason you are not happy with your purchase, you may return it for an item of equal or greater value. If your item was lost or damaged during shipping; please contact us regarding your order and we will do what is necessary to arrange for an exchange of your purchased product.

Back Orders

We regularly stock every item we carry. Although every attempt is made to maintain adequate inventory of each product, occasionally we may run out of a certain item. In this event, we will give you the date our supplier expects the item to reach us. We will then offer you the following choices: canceling the out-of-stock item from your order, authorizing us to send you a partial order, or holding up your order until we receive the item in question. If you choose the partial shipment option, we will send the missing item to you at no additional freight charge.

A Final Note

Please remember to call us for return authorization before returning any merchandise. If you have any questions about our return policy, please do not hesitate to contact us.

Gambler's Bazaar
http://www.gamblersbazaar.com

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